General Conditions of Sale

GENERAL CONDITIONS OF SALE

PREAMBLE

The company APARANJAN is active in the creation, manufacture, sale and retail resale of costume jewelry and other jewelry-related accessories.

APARANJAN also custom-makes some of its products to meet the needs of its customers, whether they are creations or personalized jewelry. Customers have the option, for certain models, to have the jewelry of their dreams custom-made.

These general conditions of sale apply to all sales concluded on the website https://www.aparanjanparis.com , between the company “APARANJAN” designated more fully below and any natural person, domiciled in one of the delivery countries mentioned in article 2.2, acting for their private needs and/or making a purchase hereinafter referred to as “the Customer”.

ARTICLE 1 ^- DESIGNATION OF THE SELLER

The website https://www.aparanjanparis.com . is a service of:

- the simplified joint-stock company with a single shareholder called “APARANJAN”,

With a capital of 1,000 euros,

Whose head office is located at 195 route des 3 lucs à la valentine 13011 Marseille

Registered in the Marseille Trade and Companies Register under number 842 308 603

VAT No.: FR 64842308603

Email: contact@aparanjanparis.com

ARTICLE 2 - GENERAL PROVISIONS RELATING TO THESE GENERAL TERMS AND CONDITIONS OF SALE (HEREINAFTER REFERRED TO AS THE GTC)

2. 1. Purpose of the general conditions of sale

These general conditions express the entirety of the obligations of the parties and exclusively govern their relationship.

They specify in particular the conditions of ordering, payment, delivery and management of any returns of products ordered by the Customer.

These general conditions of sale apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels.

2. 2. Scope of application of the general conditions of sale

These General Conditions of Sale apply, without restriction or reservation, to all sales concluded by the company APARANJAN (“the professional Seller”) with consumers and non-professional buyers (“the Customer”), wishing to acquire the products offered for sale by the company APARANJAN on the website https://www.aparanjanparis.com

These General Conditions of Sale may be supplemented by specific conditions, stated on the website, before any transaction with the Customer.

The general conditions of sale are exclusively applicable to products shipped to customers both in France and internationally.

The Gift Card is a voucher that allows its holder to pay for purchases, in one or more installments, within the limit of the available balance and its validity date, supplementing if necessary with another means of payment.

The validity period is limited to 12 months, taking effect from the date of purchase

The card cannot be exchanged, returned, resold or refunded, even partially (except under certain conditions in the event of loss or theft or exercise of the right of withdrawal) nor can it be credited to a bank card or bank account.

Vouchers won during competitions are valid for a period of 1 month from the date the results are announced. This voucher is personal and cannot be sold or transferred to a third party or exchanged for another voucher.

For these vouchers, once the validity date has expired, these vouchers are considered lost and there is no recourse possible.

2. 3. Availability and enforceability of the general conditions of sale

The general conditions of sale are accessible at any time on the website https://www.aparanjanparis.com and will prevail, where applicable, over any other version or any other contradictory document.

The general conditions of sale are binding on the customer who acknowledges, by ticking a box provided for this purpose, having read and accepted them before placing an order.

The customer declares that they have read and accepted these general terms and conditions of sale before making an immediate purchase or placing an order. In this regard, they are binding on them in accordance with the terms of Article 1119 of the Civil Code.

Validation of the order by its confirmation constitutes acceptance by the customer of the general conditions of sale in force on the day of the order, the conservation and reproduction of which are ensured by the professional seller in accordance with article 1127-2 of the Civil Code.

2.4. Modification of the general conditions of sale

The professional seller reserves the right to modify its general conditions of sale at any time.

Changes to these General Terms and Conditions of Sale are binding on users of the website https://www.aparanjanparis.com from the time they are posted online and cannot apply to transactions concluded previously.

2.5. Clauses of the general conditions of sale

The invalidity of a contractual clause does not entail the invalidity of the general conditions of sale unless it is an impulsive and determining clause which led one of the parties to conclude the sales contract.

The temporary or permanent non-application of one or more clauses of the general conditions of sale by the professional seller cannot constitute a waiver on his part of the other clauses of the general conditions of sale which continue to produce their effects.

2.6. Pre-contractual information - Customer acceptance (Articles L111-1 to L111-8 of the Consumer Code)

The Customer acknowledges having received, prior to placing his order and concluding the contract, in a legible and comprehensible manner, these General Conditions of Sale and all the information listed in Article L 221-5 of the Consumer Code, and in particular the following information:

the essential characteristics of the property, taking into account the communication medium used and the property concerned;
the price of the product in application of articles L 112-1 to L 112-4 of the Consumer Code;
all additional transport, delivery and any other possible costs;
in the absence of immediate execution of the contract, the date or period by which the professional undertakes to deliver the good(s) ordered;
information relating to the identity of the professional, their postal, telephone and electronic contact details and their activities, provided that they do not emerge from the context;
information relating to legal and contractual guarantees and their implementation methods;
information relating to the functionalities of the digital content and, where applicable, its interoperability, the existence and terms of implementation of guarantees and other contractual conditions;
the possibility of using a consumer mediator under the conditions provided for in Title I of Book VI;
information relating to the right of withdrawal (existence, conditions, time limit, methods of exercising this right and standard withdrawal form), the terms of termination and other important contractual conditions;
the terms of payment, delivery and execution of the contract, as well as the terms provided by the professional for the processing of complaints;
in the event of a sale, the existence and terms of exercise of the legal guarantee of conformity provided for in Articles L. 217-1 et seq. of the Consumer Code, the guarantee of hidden defects provided for in Articles 1641 et seq. of the Civil Code, as well as, where applicable, the commercial guarantee and after-sales service respectively referred to in Articles L. 217-15 and L. 217-17 of the Consumer Code;
the conditions of its termination

The fact that a customer orders on the website https://www.aparanjanparis.com implies full adherence and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

ARTICLE 3 - PRODUCTS

3. 1. Characteristics

The products offered for sale on the website https://www.aparanjanparis.com are presented in the catalog published on said site.

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website https://www.aparanjanparis.com in accordance with the provisions of article L. 111-1 of the Consumer Code

The Customer is required to read this before placing any order.

The choice and purchase of a Product is the sole responsibility of the Customer.

The Customer is required to refer to the description of each Product in order to know its properties, essential characteristics and delivery times.

Contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.

Our photographs are subject to retouching, so there may be color variations, therefore the photos of our worn items are not contractual

3.2. Compliance

In accordance with Article L.411-1 of the Consumer Code, the products for sale through these general conditions of sale meet the requirements in force relating to the safety and health of people, the fairness of commercial transactions and the protection of consumers.

Regardless of any commercial warranty, the seller remains liable for defects in conformity and hidden defects in the product.

In accordance with Article L.217-4, the seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.

It is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been made its responsibility by the contract or has been carried out under its responsibility.

In the event of a lack of conformity, the buyer chooses between reimbursement of the product or replacement of the defective product.

However, the seller may not proceed according to the customer's choice if this choice entails a cost that is manifestly disproportionate compared to the other method, taking into account the value of the product or the significance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the customer.

3. 3. Stock availability

Product offers are valid for as long as they are visible on the Site, except for special operations whose validity period is specified on the Site.

ARTICLE 4 – PRICE AND CONDITIONS OF SALE

4. 1. Selling price

The sales prices, in accordance with Article L. 112-1 of the Consumer Code, are indicated, for each of the products appearing in the electronic catalogue, in euros including all taxes, excluding delivery and transport costs mentioned before validation of the order and invoiced in addition.

The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store.

The total amount due by the consumer is indicated on the order confirmation page.

The sale price of the product is that in effect on the day of the order.

The sale price of the products does not include shipping costs charged in addition to the price.

Payment of the full price must be made at the time of ordering. At no time may the amounts paid be considered as a deposit or down payment.

To benefit from an advantage code which consists of a reduction on the entire order or on a product , it is up to the customer to insert the advantage code indicated by the seller, at the end of the procedure, after having completed all the necessary steps for his order.

4.2. Modification

The professional seller reserves the right to modify its prices at any time, while guaranteeing the customer the application of the price in effect on the day of the order.

4. 3. Fees

Additional transport, delivery or postage costs, which the customer may have been aware of before ordering, are set out on the order form.

ARTICLE 5 – ORDER

5. 1. Stages of conclusion of the contract

In accordance with the provisions of Article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to place his order.

To place an order, the customer, after having filled their virtual basket by indicating the selected products and the desired quantities, then clicks on the "Order" button and provides their information to create their customer account, then those relating to delivery and the payment method.

The Customer has the opportunity to check the details of their order, its total price and to correct any errors before confirming their acceptance. It is their responsibility to check the accuracy of the order and to immediately report or correct any errors.

Registering an order on the website https://www.aparanjanparis.com is carried out when the Customer accepts these General Conditions of Sale by checking the box provided for this purpose and validates his order.

This validation implies acceptance of all of these General Conditions of Sale as well as the general conditions of use of the website https://www.aparanjanparis.com

The sale will be considered final:

after sending the Customer confirmation of acceptance of the order by the Seller by email,
after receipt by the seller of the full price.

Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the terms described above, on the website https://www.aparanjanparis.com constitutes the formation of a contract concluded remotely between the Customer and the Seller.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of the nature, content and date of the order. This order is archived by APARANJAN under the legal conditions and deadlines; the customer can access this archiving by contacting the customer relations department.

The Customer can follow the progress of his order on the website https://www.aparanjanparis.com

Moreover, on the day the package is shipped, the customer receives a tracking number for their package.

5.2. Modification of order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.

5. 3. Validation of the order

The professional seller reserves the right to refuse any order for legitimate reasons, including non-payment, incorrect address or other problem with the customer's account and more particularly if the quantities of products ordered are abnormally high for customers with consumer status.

5.4. Cancellation of the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except in the event of exercising the right of withdrawal or in cases of force majeure.

ARTICLE 6 – CONCLUSION OF THE ONLINE CONTRACT

6.1 Conclusion

The sales contract is formed at the time the customer sends confirmation of their order.

6.2 Archiving and proof

The archiving of communications, the order, order details, as well as invoices is carried out on a reliable and durable medium in order to constitute a faithful and durable copy in accordance with the provisions of Article 1360 of the Civil Code. This information may be produced as proof of the contract.

6.3. Resolution

The order may be cancelled by the customer by registered letter with acknowledgment of receipt or by writing on another durable medium.

ARTICLE 7 – METHOD OF PAYMENT

This is an order with payment obligation, which means that placing the order implies immediate payment by the buyer.

The price is due in full after confirmation of the order.

Payment for orders is made by the following bank cards: Visa, Mastercard, Maestro, E-Carte bleue, Paylib, Bancontact Mistercash.

Payment is completely secure. The site uses a secure online payment system (PAYPLUG) that allows consumers to encrypt the transmission of their banking data and uses a secure SSL (Secure Socket Layer) payment module.

The seller reserves the right to suspend any order processing and delivery in the event of refusal of authorization of payment by bank card from officially accredited organizations or in the event of non-payment.

The seller reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid for a previous order or with whom a payment dispute is currently being administered. The seller has implemented an order verification procedure intended to ensure that no person uses another person's bank details without their knowledge.

As part of this verification, the customer may be asked to fax the seller a copy of an identity document and proof of address. The order will then only be validated after the seller has received and verified the documents sent.

Payments made by the customer will only be considered final after actual collection of the sums due by the seller.

ARTICLE 8 – DELIVERY AND TRANSFER OF RISKS

8. 1. Definition

The seller delivers the product on the date or within the time period indicated to the consumer, in accordance with 3° of article L. 111-1 of the Consumer Code , unless the parties have agreed otherwise.

Delivery means the transfer to the customer of physical possession or control of the goods. ( article L. 216-1 paragraph 3 of the Consumer Code ).

It is only made after confirmation of payment by the seller's banking institution.

Any taxes and customs duties are always the responsibility of the customer, who assumes the costs at the time of customs clearance. The ordered products will only be released to the customer once the amount requested by the customs authorities has been paid.

8. 2. Delivery time

The Products ordered by the Customer will be delivered in mainland France and internationally within 10 working days. from the confirmation of the customer's order on the website https://www.aparanjanparis.com and in any event within a maximum period of 30 days.

The products are shipped by La Poste.

8.3. Delay in delivery

When the ordered product is not delivered, for any reason other than force majeure or the actions of the Customer, on the scheduled date, the consumer may, after having unsuccessfully requested the seller to fulfill its delivery obligation within a reasonable additional period, terminate the contract by registered letter with acknowledgement of receipt or by writing on another durable medium, under the conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code.

The sums paid by the Client will then be returned to him at the latest within fourteen days following the date of termination of the contract.

8.4. Place of delivery

The products are delivered to the address indicated by the customer when ordering.

Indeed, it is the Customer's responsibility to ensure that the contact details provided when ordering are correct so that the order is correctly shipped and received. Under no circumstances can the seller be held liable if the Customer does not receive their order due to an error in entering contact details.

8.5. Delivery terms

APARANJAN company offers three delivery methods:

by registered letter
by colissimo – for any order over 80 euros
by DHL – for any order over 280 euros

Delivery is made by direct delivery of the product to the buyer.

When the product is delivered to the address indicated on the order form by a carrier, it is the buyer's responsibility to check the condition of the delivered product in the presence of the delivery person and, in the event of damage or missing items, to make reservations on the delivery note or on the transport receipt, and possibly to refuse the product and notify the seller.

In the event of non-conformity of the Product delivered, the Seller undertakes to remedy this or to reimburse the Customer, as indicated in more detail above.

Deliveries are made by an independent carrier, to the address indicated by the Customer when ordering and which the carrier can easily access.

When the Customer has himself arranged for a carrier of his own choosing, delivery is deemed to have been made upon delivery of the Products ordered by the Seller to the carrier once he has handed over the Products sold to the carrier who has accepted them without reservation. The Customer therefore acknowledges that it is the carrier's responsibility to carry out delivery and has no right of recourse under warranty against the Seller in the event of failure to deliver the transported goods.

In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the costs related thereto will be subject to specific additional invoicing, based on a quote previously accepted in writing by the Customer.

ARTICLE 9 – PRODUCT WARRANTY

9.1. Legal guarantee of conformity and legal guarantee of hidden defects

APARANJAN Company guarantees the conformity of the goods to the contract, allowing the buyer to make a request under the legal guarantee of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code or the guarantee of defects in the thing sold within the meaning of Articles 1641 et seq. of the Civil Code.

In the event of implementation of the legal guarantee of conformity, it is recalled that:

* the customer has a period of TWO (2) years from delivery of the goods to take action,

* the customer can choose between repair or replacement of the goods, subject to the cost conditions provided for in article L. 217-17 of the consumer code.

Furthermore, it is recalled that:

* clauses which exclude or limit liability for defective products are prohibited and deemed unwritten (article 1245-14 of the Civil Code)

* the legal guarantee of conformity applies independently of the commercial guarantee indicated below

* the customer may decide to implement the guarantee against hidden defects of the item sold within the meaning of Article 1641 of the Civil Code. In this case, he may choose between the resolution of the sale or a reduction in the price in accordance with Article 1644 of the Civil Code.

9.2. Contractual guarantee

The seller contractually guarantees the proper functioning of the products delivered for a period of 12 months from the date of delivery, provided that the malfunction is not the result of use by the customer that does not comply with the instructions for use.

In the event of a malfunction, the customer must inform the seller:

By email to the following address: contact@aparanjanparis.com
By registered mail with acknowledgment of receipt to the following address: 195 Route des 3 lucs in Valentine
13011 Marseille

Upon receipt of the request, the seller will assign an exchange number for the product(s) concerned and communicate it by email to the customer. A product can only be sent after the return number has been assigned.

The product must be returned to the seller in its entirety and in its original packaging, by registered Colissimo, to the following address: 195 Route des 3 lucs à la valentine

13011 Marseille

Shipping costs are the responsibility of the seller.

Upon receipt of the product, the seller examines the equipment returned by the customer and sends the customer a report to their email address within a maximum of 15 working days, indicating whether, given the observed malfunction, it can be covered under the contractual warranty.

ARTICLE 10 - RIGHT OF WITHDRAWAL

In accordance with the provisions of the Consumer Code, in particular those set out below, the customer has a period of 14 working days from receipt of their order to return any item that does not suit them and request a refund without penalty, with the exception of return costs which remain the responsibility of the customer.

However, the products must be returned in their original packaging, unworn and in perfect condition, at the latest within 14 days following notification to the seller of the customer's decision to withdraw, to the following address: Société APARANJAN, 195 Route des 3 lucs à la valentine

13011 Marseille .

Damaged, soiled or incomplete products will not be accepted.

Engravings and customizable items are excluded and cannot be returned or exchanged.

The customer exercises his right of withdrawal:

Either by sending the withdrawal form available at the bottom of the page of these general conditions of sale
Or by any other unambiguous declaration expressing its desire to withdraw which must be sent to the following address: APARANJAN company, 195 Route des 3 lucs à la valentine
13011 Marseille

If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the delivery costs will be refunded.

Return costs are the responsibility of the customer.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the seller of the products returned by the buyer under the conditions provided above.

ARTICLE 11 - FORCE MAJEURE

Any circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered grounds for exemption from the parties' obligations and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

Any irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, shall be considered as cases of force majeure.

Expressly, the following are considered to be cases of force majeure or unforeseeable circumstances, in addition to those usually recognized by the case law of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts for more than three months, these general conditions may be terminated by the injured party.

ARTICLE 12 - INTELLECTUAL PROPERTY

The content of the website, https://www.aparanjanparis.com , such as technical documents, drawings, photographs, etc. remains the property of the seller, the sole holder of intellectual property rights to this content.

Customers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 13 - DATA PROTECTION AND FREEDOM

The personal data provided by the customer is necessary for processing the order and issuing invoices.

They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the website https://www.aparanjanparis.com has been declared to the CNIL.

The customer has a permanent right of access, modification, rectification and opposition with regard to information concerning him/her.

This right can be exercised under the conditions and according to the terms defined on the website https://www.aparanjanparis.com .

ARTICLE 14 - LANGUAGE OF THE CONTRACT

These general terms and conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authoritative in the event of a dispute.

ARTICLE 15 - COMPLAINTS AND MEDIATION

15.1 Prior complaint

The customer can submit any complaint by contacting the professional seller's customer service via the contact form on the site or by post to the address of the company APARANJAN, 195 route des 3 lucs à la valentine, 13011 Marseille

15.2 Request for mediation

In accordance with article L. 612-1 of the Consumer Code, in the event of a dispute, the customer can use the MCP Médiation mediation service to which we belong: by post: 12 square Desnouettes – 75015 PARIS or by clicking on the link http://mcpmediation.org

ARTICLE 16 - APPLICABLE LAW

These general terms and conditions are subject to the application of French law, excluding the provisions of the Vienna Convention. This applies to both substantive and formal rules. In the event of a dispute or complaint, the buyer will first contact the seller to seek an amicable solution.

ARTICLE 17 - PROTECTION OF PERSONAL DATA

17.1 Data collected:

The personal data collected on this site are as follows:

Opening an account : when creating the user's account, their surname, first name, email address; telephone number; postal address;

Connection : when the user connects to the website, the latter records, in particular, their first name, last name, connection data, usage data, location data and payment data.

Profile : using the services provided on the website allows you to complete a profile, which may include an address and a telephone number.

Payment : As part of the payment for products and services offered on the website, the website records financial data relating to the user's bank account or credit card.

Communication : When the website is used to communicate with other members, data concerning the user's communications is temporarily stored.

Cookies : cookies are used as part of the use of the site.

The user has the option to disable cookies from their browser settings.

17.2 Use of personal data

The personal data collected from users is intended to provide the website's services, improve them and maintain a secure environment.

More specifically, the uses are as follows:

- access and use of the website by the user;

- management of the operation and optimization of the website;

- organization of the conditions of use of the Payment Services;

- verification, identification and authentication of data transmitted by the user;

- offering the user the possibility of communicating with other users of the website;

- implementation of user support;

- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software) and management of security incidents;

- management of any disputes with users;

- sending commercial and advertising information, based on user preferences.

17.3. Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;

- when the user publishes, in the free comment areas of the website, information accessible to the public;

- when the user authorizes a third party website to access his data;

- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;

- if required by law, the website may carry out the transmission of data to respond to claims made against the website and to comply with administrative and judicial procedures;

- if the website is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data.

In this case, users would be informed before personal data is transferred to a third party.

17.4 Security and Confidentiality

The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access.

However, it should be noted that the Internet is not a completely secure environment and the Website cannot guarantee the security of the transmission or storage of information over the Internet.

17.5. Implementation of user rights

In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by making their request to the following address: contact@aparanjanparis.com .

ï the right of access: they can exercise their right of access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user's identity in order to verify its accuracy.

ï the right of rectification: if the personal data held by the website is inaccurate, they can request that the information be updated.

ï the right to erasure of data: users may request the erasure of their personal data, in accordance with applicable data protection laws.

ï the right to limit processing: users can ask the website to limit the processing of personal data in accordance with the assumptions provided for by the GDPR.

ï the right to object to the processing of data: users may object to their data being processed in accordance with the assumptions provided for by the GDPR.

ï the right to portability: they can request that the website provide them with the personal data provided to it in order to transmit it to a new website.

17.6. Evolution of this clause

The website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its website. The website will also inform users of the change by email, at least 15 days before the effective date.

If the user does not agree with the terms of the new wording of the personal data protection clause, he or she has the option of deleting his or her account.

ARTICLE 18 - COMPETENT COURT

By express agreement between the parties, these General Conditions of Sale and the operations resulting from them are governed by and subject to French law.

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their follow-ups and which could not have been resolved amicably between the seller and the customer, will be submitted to the competent courts under the conditions of common law.

ARTICLE 19 - APPLICABLE LAW

ARTICLE 20 - CONSUMER INFORMATION

For the purpose of informing consumers, the provisions of the Civil Code and the Consumer Code are reproduced below:

Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.

Article 1648 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect.

In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within one year following the date on which the seller can be discharged from apparent defects or lack of conformity.

Article L. 217-4 of the Consumer Code: The seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.

Article L. 217-5 of the Consumer Code: The good complies with the contract:

1° If it is suitable for the use usually expected of a similar good and, where applicable:

- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;

- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L. 217-12 of the Consumer Code: Action resulting from lack of conformity is prescribed after two years from delivery of the goods.

Article L. 217-16 of the Consumer Code: When the buyer requests from the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run.

This period runs from the buyer's request for intervention or from the provision for repair of the goods in question, if this provision is subsequent to the request for intervention.

Article L 221-18 of the Consumer Code: The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded remotely, following telephone or off-premises canvassing, without having to justify his decision or bear costs other than those provided for in Articles L. 221-23 to L. 221-25 .

The period mentioned in the first paragraph runs from the day:

1° Of the conclusion of the contract, for service provision contracts and those mentioned in Article L. 221-4 ;

2° From the receipt of the goods by the consumer or a third party, other than the carrier, designated by him , for contracts for the sale of goods. For contracts concluded off-premises, the consumer may exercise his right of withdrawal from the conclusion of the contract.

In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple parts whose delivery is staggered over a defined period, the period starts from the receipt of the last good or lot or the last part .

For contracts providing for the regular delivery of goods over a defined period, the period runs from receipt of the first good .

Article L 221-19 of the Consumer Code: in accordance with Council Regulation No. 1182/71/EEC of 3 June 1971 determining the rules applicable to time limits, dates and deadlines:

1° The day on which the contract is concluded or the day of receipt of the goods is not included in the period mentioned in Article L. 221-18 of the Consumer Code;

2° The time limit begins to run at the beginning of the first hour of the first day and ends at the end of the last hour of the last day of the time limit;

3° If this period expires on a Saturday, a Sunday or a public holiday or non-working day, it is extended until the next working day.

Article L 221-20 of the Consumer Code: when the information relating to the right of withdrawal has not been provided to the consumer under the conditions provided for in 2° of article L. 221-5 , the withdrawal period is extended by twelve months from the expiry of the initial withdrawal period, determined in accordance with article L. 221-18 .

However, where the provision of such information occurs during such extension, the withdrawal period shall expire after a period of fourteen days from the day on which the consumer received such information.

Article L 221-21 of the Consumer Code: the consumer exercises his right of withdrawal by informing the professional of his decision to withdraw by sending, before the expiry of the period provided for in Article L. 221-18 , the withdrawal form mentioned in 2° of Article L. 221-5 or any other declaration, devoid of ambiguity, expressing his wish to withdraw.

The professional may also allow the consumer to complete and submit online, on its website, the form or declaration provided for in the first paragraph. In this case, the professional shall communicate, without delay, to the consumer an acknowledgment of receipt of the withdrawal on a durable medium.

Article L 221-23 of the Consumer Code: the consumer returns or restores the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with Article L. 221-21 , unless the professional offers to recover these goods himself.

The consumer shall only bear the direct costs of returning the goods , unless the trader agrees to bear them or has failed to inform the consumer that these costs are his responsibility . However, for contracts concluded off-premises, when the goods are delivered to the consumer's home at the time of conclusion of the contract, the trader shall collect the goods at his own expense if they cannot be returned normally by post due to their nature.

The consumer's liability can only be incurred in the event of depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of these goods , provided that the professional has informed the consumer of his right of withdrawal, in accordance with 2° of article L. 221-5 .

Article L 221-24 of the Consumer Code: when the right of withdrawal is exercised, the professional reimburses the consumer for all sums paid, including delivery costs, without undue delay and at the latest within fourteen days from the date on which he is informed of the consumer's decision to withdraw.

For contracts for the sale of goods, unless the trader offers to collect the goods himself, the trader may defer reimbursement until the goods have been collected or until the consumer has provided proof of shipment of the goods, whichever is the earliest.

The professional makes this reimbursement using the same means of payment as that used by the consumer for the initial transaction, unless the consumer expressly agrees to use another means of payment and to the extent that the reimbursement does not incur any costs for the consumer.

The professional is not required to reimburse additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the professional.

The consumer returns or restores the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with Article L. 221-21 , unless the professional offers to recover these goods himself.

The consumer shall only bear the direct costs of returning the goods, unless the trader agrees to bear them or has failed to inform the consumer that these costs are his responsibility. However, for contracts concluded off-premises, when the goods are delivered to the consumer's home at the time of conclusion of the contract, the trader shall collect the goods at his own expense if they cannot be returned normally by post due to their nature.

The consumer's liability can only be incurred in the event of depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of these goods, provided that the professional has informed the consumer of his right of withdrawal, in accordance with 2° of article L. 221-5 .

ARTICLE 21 – WITHDRAWAL FORM

(Please complete and return this form only if you wish to exercise your right of withdrawal regarding an order)

To the attention of APARANJAN, 195 Route des 3 lucs in La Valentine

13011 Marseille

I hereby notify you of my withdrawal from the contract for the sale of the Product below: …………………………………………………………

Ordered on(*)/received on(*): …………………………………………………………

Customer Name: ……………………………………………………………………………………………………………………….

Customer Address: ……………………………………………………………………………….…………………………

Client's signature (only if this form is notified on paper):

………………………………………………………………………………………………………………………

Date : ………………………………………………………………………………………………………………………

General Conditions of Sale

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